This feature makes it possible to quickly update the status of orders to 'Return Processing' by scanning relevant invoice barcodes into a 'Scan & Return' screen on your store's admin system (barcodes can also be entered manually if you do not have a barcode scanner). Once scanned, the system will check in the return, update the status of the order in both your admin system and the customer's store account, and will send an auto-email to the customer to confirm you've received the returned goods and are processing the return.
Please note that this feature will not automatically update stock levels in relation to returned items.
If you would like help with this feature please ask on the Visualsoft Community site
or alternatively contact your Account Manager on 01642 633604
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