Trusted Shops is a recognised market leader providing a comprehensive feedback, guarantee and mediation service to over 17,000 shops across Europe. It collects and shares customer feedback, and provides the security of a money-back guarantee for consumers in case things go wrong with their order, greatly increasing customer trust which encourages higher conversion rates and fewer abandoned purchases.
As part of this feature we add a dynamic 'trustbadge' at the bottom right of every non-mobile store page, which when hovered over displays quotes from a store's reviews, its overall star-rating, plus info on the other benefits of the Trusted Shops Guarantee. The feature also provides a call-to-action button on the payment success screen and in order confirmation emails inviting customers to rate their store experience.
Please note that etailers need an active Trusted Shops membership to enable this feature, and that the visual appearance and behaviour of the trustbadge widget are fixed to Trusted Shops specifications. Alternative Trustmark links or additional integration with Trusted Shops features will incur an additional charge.
This feature is not available on standalone mobile sites.