Trustpilot is Europe's fastest-growing consumer review platform and its services can help online retailers increase sales by collecting and sharing genuine customer feedback with a view to building consumer trust. As part of this feature, we integrate a Trustpilot review box into a store's homepage that dynamically displays recent snippets from the etailer's Trustpilot reviews page. It also shows the current customer rating and links to the full reviews page. We also add the necessary functionality to send an automated email to every customer when an order is dispatched, asking them to submit a Trustpilot review. Please note that etailers need an active Trustpilot account to enable this feature, and that the provision of additional functionality or exported data for the Trustpilot service will incur an additional charge.
The Trustpilot review box is not available on standalone mobile sites.
If you would like help with this feature please ask on the Visualsoft Community site
or alternatively contact your Account Manager on 01642 633604
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