Customer Referral Report

Additional Modules

Do you want to find out where your customers are coming from? Check out our Customer Referral Report feature which allows customers to confirm how they heard about your store.

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As an online retailer, keeping a close eye on which of your marketing efforts are converting the most customers on your store can enable you to assess which channels are delivering the best return on investment for your future marketing campaigns. This can help you budget accordingly, and it can also identify which elements of your marketing mix are the least effective in terms of boosting your conversion rate rather than solely driving visitors to your store, allowing you to fine-tune particular marketing messages or reconsider your spending and efforts in less performant areas.
With our Customer Referral Report, you can monitor the success of your marketing efforts by enabling customers to quickly and easily let you know how they heard about your store when they place an order. Via the addition of a referral question on your store’s checkout process, along with a dropdown list of predefined answers - such as Google Search, Word of Mouth, Press Advertisement, etc - shoppers can indicate which marketing method drew their attention to your business. All submitted responses are collected and stored within your admin system, allowing you to generate customer referral reports whenever you need to monitor the performance of your promotional channels.

Related Features

Order Breakdown Report
Order Breakdown Report

Check out our Order Breakdown Report feature to view a breakdown of your store’s orders making this a powerful tool to assess sales performance and monitor trends.

Reporting & Analytics

Order Product Breakdown Report
Order Product Breakdown Report

Generate reports to see which products, brands or departments are best/low sellers.

Reporting & Analytics

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