This feature enables you to offer customisation options against specific products on your online store, which you can setup directly via your admin system. Customisation options can be set as optional or mandatory, and you can add an additional fixed charge or percentage charge for each option if required (e.g. charge customers an extra £2.50 for each option, or an extra 10% of product base price).
This feature is included in the following pack(s):
When a customer adds a customisable product to their basket, they'll be directed to a screen displaying available customisation options which they can specify/select via text fields, radio buttons, or drop down boxes. They can also preview fonts/colours and/or upload files where applicable. If required, certain options will only be displayed when relative options are selected (e.g. if a customer opts to have a number printed on a shirt, they'll then be given an option to indicate which number).
The screen will also show a breakdown of products in the customer's basket, customisation options they've selected, an itemised breakdown of costs, plus a total price. When a customer has specified their requirements, they'll be asked to confirm the customisation options before being taken to the basket screen.
Customisation data submitted will be stored within a customer's order, however if your store is integrated with an EPOS system, customisation data will not be sent across as part of the order feed.
Please note that this feature is only available on stores with standard product pages offering one product per page, with swatch or drop-down options. At present it is not compatible with standalone mobile sites - if this is required, this will incur additional costs.
- Product Customisation & Personalisation