Trustpilot aims to help online retailers increase sales by collecting and sharing feedback from genuine customers. This feedback can be displayed on your website to build consumer trust and confidence throughout the customer journey.
As the Worlds fastest growing consumer review platform, Trustpilot has seen more than 228,000
businesses reviewed on their platform and over 50 million reviews submitted. As an online retailer, you can benefit from their domain authority which will ensure your reviews are seen in search engines, even if your own domain authority is low. This can help direct traffic to your site. To help ensure reviews are genuine, Trustpilot’s compliance engine software helps them detect and remove fraudulent reviews. Consumers and businesses can also flag reviews if they feel they don’t comply with Trustpilot guidelines.
To enable an online store to quickly and easily share its customer reviews, this feature is the provision of a dynamic link in the footer on every store page, that links to its Trustpilot reviews page. The link includes the Trustpilot logo, the store's star rating, total number of reviews, and a call to action (e.g. 'Review Now'). As an additional benefit to help improve your rating, we will also send an automated email to every customer asking them to leave a review, you simply need to mark the order as dispatched.
This feature is not available on standalone mobile sites.
You will need an active Trustpilot account to allow us to integrate this feature for you.
Please note, Trustpilot offers three different service tiers. To have the Footer Link enabled, you
require as a minimum, an account on the ‘Lite’ service tier. If you have signed up for a ‘Pro’ account, we recommend you look at the Store Review + Footer Link feature before proceeding, as any additional integration work we need to carry out will be charged at the full cost.
Due to our strong relationship with Trustpilot, we can help you attain discounted rates that you will not be given by going to them directly. Please speak to your Account Strategist and ask for an
Recommended Features based on Trustpilot Service Tiers
Store Reviews + Footer Link - Lite /Pro/Enterprise - Please click here to view
Product Reviews - Pro / Enterprise - Please click here to view
Please note that the provision of additional functionality or exported data for the Trustpilot service will incur an additional charge. The Trustpilot review box is not available on standalone mobile sites. You are responsible for all associated/ongoing fees.