Fraud Checking

Core

Discover how Visualsoft can make your website more secure by adding our Fraud Checking feature helps to potentially identify fraudulent transactions.

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Fraud is an ongoing issue across all industries, and in 2019 alone, it cost the global economy £3.89 trillion. As more people are shopping online than ever before, unfortunately the eCommerce industry has also seen an increase in fraudulent transactions.

We partner with leading payment providers that proactively tackle fraud and have multiple measures in place to protect merchants and their customers. Our platform is also PCI DSS Level 1 compliant - the highest level possible - as part of our commitment to online security, and it includes native functionality designed to help retailers protect their business, such as our Fraud Checking feature.

The feature helps to identify potentially fraudulent transactions by checking and highlighting basic aspects of an order that may indicate risk, reducing the need for time consuming manual checking processes. Within your store’s admin system, the functionality indicates whether the delivery and billing address for an order are different from one another, or if a customer has previously placed orders with your store where the transaction has failed. It also highlights orders where the value is noticeably high, or if the customer is using a free email address, and it checks that a customer's IP address, delivery address and billing address are all within the UK. In addition, the feature displays the results of the 3D Secure check conducted by your payment gateway provider, which should always be regarded as the primary method for detecting fraudulent transactions.

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