Advanced Customer Experience

51 features found.

Available on Optimum Platform Build, Optimum Platform Grow, Optimum Platform Scale, Optimum Platform Premium, Optimum Platform Build+, Optimum Platform Grow+, Optimum Platform Scale+, Optimum Platform Premium+, Optimum Platform Enterprise and Optimum Platform Enterprise+.

360-Degree Product Images: EME Digital
360-Degree Product Images: EME Digital

Check out Visualsoft’s ‘EME Digital 360º product Images’ feature. This feature is an innovative way for online retailers to emulate the experience of in-person shopping.

Customer Journey

360-Degree Product Images: Magic 360
360-Degree Product Images: Magic 360

Do you want to replicate the shopping experience of a bricks and mortar store online? Check out our Magic360 Product images feature on how Visualsoft can bring this experience to life.

Customer Journey

360-Degree Product Images: Yo-Fla
360-Degree Product Images: Yo-Fla

Discover how YoFla360º Product Images can improve the quality of online shopping for the user. It’s important to see your products in high quality taken from every angle.

Customer Journey

Advanced Brand Menu
Advanced Brand Menu

Enable visitors to scroll through an alphabetical list of all of the brands you stock.

Product Discovery

Advanced Brand Page
Advanced Brand Page

With our Advanced Brand Page, you can present all of your store’s available brands within an easy to use index page, enabling shoppers to see at a glance which prestigious names you carry.

Customer Journey

Available Offline Only
Available Offline Only

Your business may only have certain products available for In-store only. Make these listings clear with this Visualsoft feature.

Customer Journey

Booking System
Booking System

Let your customers book appointments, events, classes/workshops or hire rental products via your store through our Booking System integration.

Customer Engagement

Buy List
Buy List

Discover our ‘Buy List’ feature that facilitates customer-to-store transactions by enabling you to create listings on your store for items that you’d like to purchase.

Offers & Incentives

Buy the Look
Buy the Look

Maximise your fashion sales by encouraging shoppers to buy a whole outfit with our Shop and Buy the Look feature for your online store.

Product Focus

Celebrity Profiles / Shop by Celebrity
Celebrity Profiles / Shop by Celebrity

Embrace the power of celebrity and influencer culture and allow your customers to shop by collections. Add this feature to your online store.

Customer Journey

Colour Swatches (Department Pages)
Colour Swatches (Department Pages)

List products that are available in a variety of colours as a single product on your store's department pages.

Product Discovery

Product Page Colour Swatches
Product Page Colour Swatches

With our Product Page Colour Swatches feature, you can create specific swatches for the relevant products so customers can hover over images which will display further information.

Customer Journey

Compare Products
Compare Products

Our Product Compare feature helps your customers do their research and ensure they are happy that they have chosen the best product for them.

Customer Journey

Competitions Section
Competitions Section

Attract new customers by promoting specific brands and ranges by adding our Competitions Section so site users can submit their details via the competitions page.

Customer Acquisition & Retention

ControQ Integration
ControQ Integration

Discover our ControQ Traffic Control tool that will allow your store to cope with the peak shopping periods meaning you won’t lose out on potential sales!

Customer Journey

Customer Files Area
Customer Files Area

Add our ‘Customer Files Area’ to make it easier for shoppers to buy from your store which will also encourage shoppers to return and make repeat purchases.

Customer Journey

Customer Sub-Profiles
Customer Sub-Profiles

Add our Customer Sub-Profiles feature to enable your customers to manage multiple sub-profiles within their main customer account.

Customer Engagement

Deal of the Day
Deal of the Day

Check out our Deal of the Day feature to create and run Deal of the day limited-time offers on your store that automatically expire at your specified time.

Offers & Incentives

Interactive Worldwide Delivery Map
Interactive Worldwide Delivery Map

Show delivery rates and timescales for different areas on a worldwide map with our Interactive Worldwide Delivery Map feature.

Order Processing

Look Book (Grid Layout)
Look Book (Grid Layout)

Discover our Shoppable Lookbook feature that helps convert customers with curated image galleries of items being worn just like in fashion magazines.

Product Focus

Look Book (Magazine Layout)
Look Book (Magazine Layout)

Check out our Shoppable Lookbook (magazine layout) feature helps convert customers with curated image galleries which link through to relevant product pages

Product Focus

Maximum Order Quantity
Maximum Order Quantity

Released: 05/02/2020

Add our Maximum Order Quantity feature to specify a maximum order quantity for certain products, which restricts customers from purchasing more than the specified amount.

Checkout

Minimum Order Quantity
Minimum Order Quantity

Discover our Minimum Order Quantity feature to enable your eCommerce store to specify the minimum order quantity for selected products on your online store.

Checkout

Minimum Spend Amount
Minimum Spend Amount

Restrict customers from placing orders that fall below a specified minimum value to get the most of your costs with our Minimum Spend Amount feature.

Checkout

Outfit/Kit Bundles
Outfit/Kit Bundles

Offer customers the choice of buying items ('outfit/kit bundles') on their own or as part of a product bundle through our Product Outfit Kit Bundles feature.

Product Focus

Pre-Order & Deposit System
Pre-Order & Deposit System

Discover our Pre-Order & Deposit feature so you can list your products on your store that are not yet available to be delivered and mark them as pre-order items to build interest.

Customer Journey

Pre-Order System
Pre-Order System

Create a buzz with your products by enabling online shoppers to pre-order products in advance of their release date to develop a positive buzz from the customer.

Customer Journey

Price Your Room Calculator
Price Your Room Calculator

Released: 18/10/2019

Allow shoppers to change prices across the whole website based on their wall or floor dimensions.

Customer Journey

Product Builder
Product Builder

Enable customers to 'build' products on your store to their preferred configuration.

Customer Journey

Product Card
Product Card

Discover our Product Cards’ feature that aims to improve user experience by allowing shoppers to print product pages to present the page in a neat and legible format.

Customer Journey

Single Page Product Customisation
Single Page Product Customisation

Check out our feature ‘Single Page Product Customisation’ which allows you to customise specific products on your online store to enhance your brands image.

Customer Journey

Product Customisation - Single Template
Product Customisation - Single Template

By adding our ‘Single Template Product Customisation’ your store will be able to add up to five customisation options which you can apply to products on your store.

Customer Journey

Staged Product Customisation
Staged Product Customisation

With our ’Staged Product Customisation feature’ you can create a number of customisable options for shoppers looking for unique items and link them to your relevant products.

Customer Journey

Product FAQs
Product FAQs

With customers taking to online reviews before deciding to proceed further it’s important to have a FAQ page on your site to answer any potential questions shoppers have.

Customer Journey

Product Finder
Product Finder

Allows clients to setup fully customisable Product Finders to narrow down a product catalogue to specific requirements using filters for category groups, price bands etc.

Product Discovery

Product Info PDFs
Product Info PDFs

Discover how Visualsoft’s ‘Product Info PDFs’ feature can provide such information to applicable products enabling customers to view more information before committing to a purchase.

Customer Journey

Product Packs
Product Packs

With our Product Packs feature, you can manually create different pack size options via your store’s admin system, and display the options on relevant product pages.

Customer Journey

Product Restrictions
Product Restrictions

Released: 02/06/2020

Check out our Product Restrictions feature if you’re looking to place further limitations against some or all of your products.

Store Management

Product Specific Size Guides
Product Specific Size Guides

Check out our ‘Product Specific Size Guides’ feature which will enable your online store to add a specific size guide for brands and products to ensure customers select the right fit!

Customer Journey

Quick View
Quick View

Let customers see available sizes by simply hovering over a product without the need to click through onto relevant product pages.

Product Discovery

Sample Purchase (Add to Basket)
Sample Purchase (Add to Basket)

Check out Visualsoft’s ‘Add to Basket Header’ to ensure your store’s key call to action will never be lost from sight when shoppers stroll down your pages.

Customer Engagement

Social Gallery
Social Gallery

Show off your products by allowing your customers to upload images of themselves wearing or using your products onto a social gallery on your store.

Customer Acquisition & Retention

Social Login
Social Login

With online shoppers using their social media accounts to login while checking out it’s important to have a social login feature to ensure your shoppers can check out at ease.

Customer Journey

Split Baskets - Pre-Orders
Split Baskets - Pre-Orders

Released: 14/02/2020

Improve the checkout experience by allowing your shoppers to dispatch items with different release dates.

Customer Journey

Spot Products
Spot Products

With our Product Add-Ons feature you can easily choose to upsell items against other products which can increase your average order value too.

Product Focus

Square Metre Calculator
Square Metre Calculator

Check out our ‘Square Metre Calculator’ feature which will allow your customers to easily calculate how many units of products they’d need to buy.

Customer Journey

Stepped Bundle Builder
Stepped Bundle Builder

Let customers combine specific products on your store to build a bundle item, such as a kit or hamper, in a step by step process.

Customer Journey

Technical Specifications
Technical Specifications

Add our ‘Technical Specifications’ feature to display key information on product pages within an easy-to-read table format. This feature helps shoppers to be able to compare similar items.

Customer Journey

Upselling Recommendations
Upselling Recommendations

Check out our Upselling Recommendations feature to encourage shoppers to buy co-ordinating items/accessories in addition to products they’re purchasing from your store.

Product Discovery

VAT Exemption
VAT Exemption

Does your eCommerce website sell the applicable items that qualify as VAT Exempt? Discover our VAT Exemption to find out how your store can help enable your customers.

B2B & Trade

Virtual Packages (Static Bundles)
Virtual Packages (Static Bundles)

Check out our ‘Static Bundles’ feature where you can combine any of your stores individual products together to create package deals such as starter kits, multi-packs and more.

Customer Journey

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