Split Baskets - Pre-Orders

Additional Modules

Improve the checkout experience by allowing your shoppers to dispatch items with different release dates.

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Slow delivery and limited shipping options is one of the biggest causes of basket abandonment, so where customers are placing orders that include items that are available immediately, and items that are only available as part of a pre-order, it’s worth offering the option for the products to be delivered separately.

You can achieve this with our Split Delivery feature, which brings a new dynamic to your checkout to improve the delivery expectations of your customers. The feature recognises when a customer’s basket contains one or more items available at the time of placing an order, along with products that aren’t available for immediate dispatch, and gives shoppers the option to have all items delivered together when available, or to split their order so items are shipped individually. By splitting the order, shoppers are presented with accurate and individual delivery dates and will pay the relevant courier rates for each dispatched parcel.

In addition to the improved functionality of the basket, once the order is placed it will be automatically split in your admin to allow you to assign different order statuses and manage them separately. This can reduce errors within your dispatching team, as essentially, the orders will be actioned separately.

Related Features

Square Metre Calculator
Square Metre Calculator

Check out our ‘Square Metre Calculator’ feature which will allow your customers to easily calculate how many units of products they’d need to buy.

Customer Journey

Product Packs
Product Packs

With our Product Packs feature, you can manually create different pack size options via your store’s admin system, and display the options on relevant product pages.

Customer Journey

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